Privacy Policy
Last updated: July 5, 2026At Agency Travel Insurance Services | Globely (https://best.globalinsurancemall.com/) we are committed to protecting your privacy. This policy explains what data we collect, how we use it, and what your rights are.
1. Data Controller
The controller of this website is Agency Travel Insurance Services, pachoviloriainsurances@gmail.com
2. Data We Collect
| Data | Source | Purpose | Legal basis |
|---|---|---|---|
| IP address | Automatic (server) | Security and statistics | Legitimate interest |
| Browser language | Automatic (JS) | Show the Site in your language | Legitimate interest |
| Pages visited, clicks | Google Tag Manager / Analytics | Site usage analytics | Consent (cookies) |
| Chat messages | Tawk.to (live chat) | User support | Consent |
| Voluntary contact data | Forms / chat | Respond to inquiries | Consent |
We do not collect financial or credit card data. Transactions are made directly on the Globely platform.
3. Third Parties Processing Data
| Provider | Service |
|---|---|
| Google Tag Manager, Analytics | |
| Tawk.to | Live chat |
| Globely | Insurance platform (affiliate) — globely.com |
| DiscoverCars | Car rental (affiliate) |
| Microsoft (Bing) | Webmaster Tools |
| Roamic | Travel eSIM (affiliate) — roamic.com |
4. International Transfers
Some of our providers (Google, Tawk.to) may process data on servers outside your country. These transfers are subject to appropriate safeguards under applicable regulations (standard contractual clauses, Privacy Shield, etc.).
5. Data Retention
Analytics data is retained according to Google Analytics settings (14 months by default). Chat messages are retained in Tawk.to according to its policies. We do not store personal data ourselves beyond the time necessary to handle your inquiry.
We respect your privacy and are committed to protecting your information. We do not store personal data of users through our website, except data voluntarily provided to request information, get a quote, purchase a service, or contact us. In such cases, the information will be processed solely for the purpose for which it was provided, in accordance with Regulation (EU) 2016/679 (GDPR) and other applicable data protection regulations, retained only for the time strictly necessary to fulfill the corresponding legal, contractual or regulatory obligations.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate data.
- Erase your data ("right to be forgotten").
- Object to processing based on legitimate interest.
- Data portability in a structured format.
- Withdraw consent at any time (without affecting prior processing).
To exercise these rights, write to us at pachoviloriainsurances@gmail.com
7. Cookies
This Site uses first-party and third-party cookies. See our Cookie Policy for more information and to manage your preferences.
8. Changes to this Policy
We may update this policy periodically. The "Last updated" date at the top of the document indicates when the last change was made. We recommend reviewing it occasionally.
9. Contact
If you have questions about this policy: pachoviloriainsurances@gmail.com or via the Site's live chat.